Information Technology Officer at Bosak Microfinance Bank Limited

Bosak Microfinance Bank LimitedLagos, Nigeria Networking and Tech Support

Full Time

Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded from the mainstream financial system.

Job Description

User Support
Create employee details and login access for all staff in the banking application and Mail Server
Train Staffs on Banking Software and Computer Applications
Troubleshooting, diagnosing,and resolving software problems in the bank application
End of Day/End of Month /End-of-year Processing
Backup/Restore Data
Database administration: SQL
Management of Security Devices
Prepare written documents (e.g. Internal Memos, Monthly Subscriptions, Reports, Letters, Minutes)
Maintain documents and files (e.g. SLAs, Receipts)
Liaise with I.T. Vendors/Technicians/Software provider/ISP Providers
Monitor, order and distribute computer supplies
Manage the Bank’s SMS portal
Maintain Error Logs
Manage hardware installations/Repairs (e.g. Printer, Laptop, Copier)
Track and monitor security of hardware and software systems (e.g. Malware/Virus Scan)
Troubleshooting and management of the Bank’s Local Area Network
Troubleshooting of Banks networking and communication Infrastructure (LAN, IP Phones etc.)
Analyses and reviews audit findings and follows up with IT Support teams to ensure timely resolution

Qualification / Requirements

Bachelor’s Degree in Computer Science or related fields. Additional qualifications would be an added advantage.
Minimum of 4years’ cognate experience. Previous experience in a financial institution is mandatory.
Background in designing/developing IT systems and planning IT implementation
Working knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
Knowledge of Microsoft SQL Server, Load/Stress test Programming Languages/Database as well as ISO 20000, 27001, and 22301
Hands-on experience with computer networks and Network administration.
Excellent organizational/ leadership skill
Experience in the implementation and evaluation of IT systems
Understanding of computer systems (hardware and software) and networks.
Knowledgeable in data center management.