Quality Foods Africa is building quality fast and nutritious food businesses, with a pan African ambition. Our mission is to provide global standards of dining experience, hygiene and service quality to Africa's consumers.
About the job
- Your responsibilities will be ensuring smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.
- First point of call on any IT related issues
- Escalating IT issues to the IT Supervisor where necessary.
- Diagnosing and resolving technical issues.
- Maintaining CCTV surveillance both on site and remote view
- Providing desktop and laptop support across all outlets and head office
- Supporting and resolving any issues regarding the retail software
- Setting up and configuring new laptops and desktops.
- Installing authorized software to laptops and desktops.
- Implementing new design to enhance the strength of the existing network
- Support firewall, hardware, and software in accordance with the company’s policy.
- Provide remote assistance to all locations
- Performing basic administrative support duties, as required, to meet the company's aim and objective.
- Working extra hours to meet deadlines, as required and where reasonable.
- Providing assistance as required to the IT Supervisor.
- Providing assistance and support to colleagues in IT-related matters
- Investigate network issues and relating any ISP issues to the appropriate vendor
Method of Application
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