SHALOM Microfinance Bank, established in 2016, is an indigenous financial institution set up to provide financial services to Individuals, Entrepreneurs and Businesses in the Micro, Small and Medium Enterprises (MSMEs) category. We have a team of seasoned professionals with 10-15 years’ experience in Banking, Strategy, Customer Experience, Risk Management relevant to our Business environment.
Duties
IT Management:
- Manage information technology and computer systems for the bank.
Hardware and Software Configuration:
- Install and configure computer hardware, operating systems, and applications.
Operations Planning and Evaluation:
- Plan, organize, control, and evaluate IT and electronic data operations.
Systems Design and Coordination:
- Design, develop, implement, and coordinate systems, policies, and procedures.
Data Security and Network Access:
- Ensure the security of data, network access, and backup systems.
Problem Identification and Solutions:
- Identify problematic areas and implement strategic solutions in a timely manner.
User Accounts Management:
- Set up new users' accounts and profiles and address password-related issues.
Technology Audits:
- Conduct regular technology audits to assess and improve IT infrastructure efficiency.
Software Development Oversight:
- Provide oversight for software development projects, ensuring alignment with business needs.
IT Training and Support:
- Conduct training sessions for staff on IT systems and provide ongoing support.
Emerging Technology Assessment:
- Stay updated on emerging technologies and assess their potential applications for the bank.
Collaboration with External Vendors:
- Collaborate with external vendors for IT-related services and solutions.
Additional Responsibilities:
Cybersecurity Oversight:
- Monitor and enhance cybersecurity measures to protect the bank's digital assets.
IT Budget Management:
- Contribute to the planning and management of the IT budget.
Disaster Recovery Planning:
- Develop and maintain a comprehensive disaster recovery plan for IT systems.
Requirements
Education and Experience:
- Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- Minimum of 4 years working experience in the financial sector.
Skills and Abilities:
- Strong problem-solving and analytical skills.
- Proficiency in technical management and information analysis.
- Excellent communication skills.
- Knowledge of computer hardware and software systems.
- Ability to document procedures and policies effectively.
Core Competencies:
- Knowledge of Technical Management and Information Analysis.
- Knowledge of Computer Hardware/Software Systems.
- Problem-Solving Skills.
- Analytical Skills.
- Communication Proficiency.
- Documentation Skills.
Method of Application
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