TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need their talents and skills. Via TERAWORK, customers are provided with a wide pool of skills and services to draw from in getting their projects done, while talents have a platform to reach more customers, earn income and grow their businesses. With an office in Lekki, Lagos Nigeria, TERAWORK connects customers with talented Freelancers, Service Providers or Sellers from all parts of the world, using a safe and secure system that guarantees fulfillment, security, and value for money.
Qualifications:
- Possess minimum of 5 years in a Unified Communications operational role
- Possess degree in Electrical/ Electronics/Computer Engineering discipline or Computer Science
- Technical experience in a large diverse voice environment
- Cisco CCNA, CCVP certified with minimum 5 years of proven experience
Requirement:
- Knowledge & Experience supporting Unified Communication Systems: CUCM,
- Unity Connections, Cisco Contact Center & Presence/ Collaboration is a must
- Knowledge & Experience configuring QoS, Voice VLAN and voice quality management on data network infrastructure.
- Knowledge & Experience with Cisco Gateways, Voice protocols over WAN and MGCP.
- Knowledge of Cisco SRST with Call Manager Express
- Knowledge and Experience supporting Cisco end user phone terminals and IP Communicator.
- Knowledge and Experience supporting Skype for Business/Teams/ SIP integration and other UCCs.
- Knowledge and proven experience in the use of ITIL within and operational organization
- Proficiency in administration, operation and integration to 3rd Party Phone billing application (PhonEx One)
Method of Application
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