Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human Resources function. HCP is the successor firm of the erstwhile Executive Selection and Training Services group of KPMG in Nigeria. The Group existed as the Executive Selection unit within Arthur Andersen Nigeria and in 2002, became KPMG Nigeria’s Executive Selection & Training Services Group. The practice was established as an independent entity in July 2011. Human Capital Partners is a member of the International People Services Network, a network of independent but collaborating ex-KPMG firms operating globally and is registered with the Chartered Institute of Personnel Management of Nigeria, The Nigerian Institute of Training and Development, and the Centre for Management Development (CMD) Lagos, Nigeria.
Job Summary
- A leading oil and gas company is seeking a highly motivated and skilled IT Graduate Trainee (ICT Officer) to join its ICT team.
- This role plays a critical part in supporting and maintaining the company’s ICT infrastructure and will serve as the first line of support for networks, servers, and other essential IT services.
Responsibilities
- Support the procurement, installation, maintenance, and upgrades of network and telecom hardware, software, and systems.
- Assist in configuring and testing new ICT equipment and applications.
- Coordinate with vendors on software implementation and license management.
- Manage network user profiles, printer servers, and related infrastructure.
- Provide first-line support for network and telecom issues.
- Support system backups, security updates, and hardware/software inventory tracking.
- Assist end users with ICT issues, including installations, troubleshooting, and relocations.
- Contribute to user awareness initiatives and maintain the ICT ServiceDesk logs and documentation.
Requirements
- Bachelor’s Degree in IT-related field such as Computer Engineering, Computer Science, Information Technology, MIS, etc., OR 1-3 years of IT working experience with a bachelor’s degree in any other field.
- Relevant IT Certifications such as ITIL, COBIT, MCSE, Cisco Certifications, A+, CISA are a plus.
- Minimum of 1 year experience with IT systems and tools.
- Knowledge of network/system security and VOIP technologies.
- Attention to detail andcommitment to accuracy
- Experienced in incident and problem management.
- Strong analytical and problem-solving capabilities.
- Excellent communication, presentation, and customer service skills.
- Time management, prioritization, and analytical thinking.
- Self-motivated, able to multitask effectively and perform under pressure.
Method of Application
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