ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.
Job Summary
- We are currently seeking an IT Infrastructure Lead to join our Lagos team. The IT Infrastructure Lead is responsible for managing the overall IT infrastructure.
- This includes hardware, software, networking, and security systems. The primary role is to ensure the reliability, security, and scalability of an organization's IT infrastructure to meet the needs of the business.
Responsibilities
- Developing and implementing strategies to ensure high availability of critical systems
- Monitoring system uptime and downtime
- Implementing backup and recovery procedures to ensure data is not lost in case of system failure
- Conducting regular system maintenance to ensure optimal performance
- Implementing automated system monitoring tools to proactively identify potential issues
- Developing and implementing security policies and procedures
- Monitoring security logs and conducting regular vulnerability assessments
- Implementing and managing access controls and authentication mechanisms
- Conducting security awareness training for employees
- Responding to security incidents and conducting post-incident reviews
- Developing and implementing a cost optimization strategy for IT infrastructure
- Conducting regular reviews of IT infrastructure spending and identifying cost-saving opportunities
- Negotiating contracts with vendors and service providers to ensure favorable terms
- Managing hardware and software inventory to minimize waste and maximize efficiency
- Implementing automation tools to reduce manual labor and optimize resource utilization
- Conducting regular surveys to gather user feedback
- Analyzing user feedback to identify areas for improvement
- Developing and implementing user-focused IT infrastructure services
- Providing training and support to end-users to ensure they can effectively use IT infrastructure services
- Establishing communication channels to receive user feedback and respond to issues in a timely manner
- Provide Leadership for the IT infrastructure team.
Qualifications and Competencies
- University Degree in Project Management, Business Administration, Computer Science, Information Technology or a related field (2.1)
- Post Graduate Degree (MBA, M.Sc., etc.) an added advantage
- Certifications in the Agile practice area – Scrum etc.
- Possession of professional certification is essential
- Minimum of 3-5 years of experience in IT infrastructure management, with a track record of success in managing complex environments.
- Experience in leading and managing teams, with a focus on developing and motivating team members to achieve goals.
- Strong technical skills in areas such as networking, security, system administration, and cloud computing.
- Experience in developing and implementing IT infrastructure strategies that align with business goals and objectives.
- Proven ability to manage large-scale IT infrastructure projects, from planning and design to implementation and support.
- Experience in vendor management, including negotiating contracts and managing vendor relationships.
- Knowledge of industry best practices and emerging trends in IT infrastructure management.
- Experience in developing and implementing IT policies and procedures to ensure compliance with regulatory requirements.
Method of Application
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