IT Infrastructure Manager at Halogen security

Halogen Security Company Limited was incorporated in July 1992 as a Private Limited Liability Company and granted license to operate in November of the same year to fill-in for yawning gap in quality security guard service in Nigeria. The company started business immediately and showed from inception that it was poised to revolutionize security services in the country, which has resulted in making us the leading security services provider in the nation. Having been in operation for over twenty years, we have been able to attract and retain several select clients some of whom we even retain from inception until date. We have acquired vast experience in virtually all facets of security and protection of lives and property.

Job Summary

• The IT Infrastructure Manager is charged with managing the business-wide enterprise infrastructure systems and technology stack; translate and implement systems requirements; provide technical and knowledge support to users, support teams; manage successful delivery of assigned projects; resolve and manage all user, system, functional, security incidents and requests; maintain systems and network connectivity. The IT Infrastructure Manager will deliver all round customer experience and performance; Provide technical expertise in the deployment and use of cloud technologies and security.

Key Accountabilities

IT Operations

• Monitor and ensure networks and firewall meet optimal operating and security compliance standards
• Maintains site reliability for Cloud Productivity Tools and platforms including Office365, Azure and AWS
• Ensure disaster recovery and business continuity measures are effective by executing routine tests and system recovery exercise.
• Support all infrastructure hardware, computer, network, security and storage resources utilized across all business functions.
• Plan and manage implementations, migrations, system software maintenance and upgrade for critical information systems.
• Troubleshoot and resolve all L2 and L3 incidents associated with server hardware, network connectivity, remote access, and cloud interfaces.
• Take ownership and resolve all L2 and L3 incidents for business productivity tools and user incidents.
• Ensure change requests and implementations of approved changes are properly executed in line with company policy and procedure.
• Reviews appropriateness of technologies used for system components and recommends modifications and/or upgrades when necessary to keep systems operating according to defined service level agreements and operating level agreements.
• Supports all project initiatives and ensures requirement and system resources are adequately sized and aligned with solution requirements.
• Provide knowledge and team support to other members of IT Support Team.
• Ensures performance metrics for availability, reliability, performance and security of FC computing assets and infrastructure operations are achieved.

IT Security and Risk Management

• Promptly report and manage identified risks and treats in line with standard operating procedures.
• Implement applicable policy and security controls for mitigating risks for IT assets on premise or in the cloud.
• Ensure backups are properly taken, tested and retained for all systems.
• Plan schedule maintenance activities including introduction of updates and patches to meet service requirement.

Strategic Operations

• Assesses and recommends computing resources and technology for infrastructure operations and performance objective.
• Executes short plus long-term strategic plans to assure infrastructure capacity attains current and future needs.
• Assesses and recommends effort to achieve secure, scalable, fault tolerant systems and services with future flexibility and maintainability capabilities.
• Develops Plans to evolve infrastructure components and services aligned with overall enterprise architecture.

Project and Management

• Manage interface and communication between internal customers and service providers.
• Ensure project activities are executed and aligned with project objectives and value risk. Reports.

Reports

• Providing recommendations and reports on system performance, capacity, utilization, backups, disaster recovery, upgrades and incident management.
• Provide IT Security Report to show trends, treat analysis and effectiveness of controls.

Requirements

• First Degree or equivalent in Computer Science/Engineering, or other numerate science. Possession of an MBA is an added advantage
• 8+ years in a core IT role of which at least 3 must have been in senior supervisory role.
• Possession of a post graduate degree is an added advantage
• Possession of Project Management Professional Certification (PMP) and Certified Information Systems Security Professional (CISSP) or equivalent certification from a recognized professional organization in Information Security.
• Experience in IT Infrastructure Network, application and server set-up and management.
• Good People Management skills
• Certification in Microsoft Cloud technology, CISCO, Project Management or any other Experience in IT governance, risk management, and operational risk Management

Method of Application

Signup to view application details. Signup Now