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IT Manager at Alfred & Victoria Associates

Alfred & Victoria AssociatesLagos, Nigeria Networking and Tech Support
Full Time
Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.

Duties and Responsibilities

  • Operating and Maintaining the ICT infrastructure (Servers, Storages, Appliances) under the supervision of the Head of Department.
  • Maintaining the design, drawings and documentations of the Network and Systems.
  • Configuring and maintaining DNS Appliances or Servers.
  • Configuring and maintaining monitoring tools: SolarWinds, PRTG, Cacti.
  • Configuring and maintaining Mail Servers and other application servers (Windows and Linux)
  • Ability to design disaster recovery procedure for the backbone, servers, applications, services
  • Responsible of the Performance and Monitoring of the ICT Infrastructure.
  • Maintaining the ISP’s servers and client’s collocating servers.
  • Supporting the OSS (Servers and Routers) of the Billing System.
  • Maintaining the Company’s IT Infrastructure.
  • Provide network and IT solutions for corporate client and support them.
  • Providing necessary remote or on-site support to our corporate clients.

Reporting:

  • Document all processed tasks
  • Perform reporting as per procedures
  • Reporting based on KPIs
  • Evaluating the service, QOS, Equipment.

Personal Responsibilities:

  • Responsible for all assigned equipment to his team
  • Should maintain a high level of personal responsibility in order to be an example to his colleagues
  • Abide and apply the rules and regulations of the department and the company as a whole
  • Responsible for achieving any assignment given by his Manager
  • Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
  • Keeps himself up-to-date with the technologies used by the company
  • Round-the-clock ability and readiness for any kind of urgent intervention due to any faced problem.
  • Possess customer centric attitude and the will to visit them when the need arises.

Technical Skills:

  • Firewalls configuration and maintenance.
  • Proven experience in Linux and Windows Operating Systems.
  • Hands-on experience in Servers (Dell or HPE) and storages.
  • Knowledge in Virtualization (VMware)
  • Experience in backup solutions such as Commvault.
  • Ability to design topology and provide consultancy for corporate customers.
  • Billing System Setup, architecture and maintenance knowledge is a plus
  • Support applications in both Windows and Linux Environment.

General Skills:

  • Interpersonal relationship.
  • Maintain a good communication and interaction with customers and colleagues.
  • Team leadership (or team player).
  • Communications skills, both verbal and written.

Academic / Education Qualifications

  • B.Sc (or equivalent) in Computer Science or in Computer Communication Engineering
  • Certifications: Microsoft, VMware, Linux, HPE, Dell certifications are preferred
  • Experience: Minimum of 5 years experience in telecommunication and/ or in information technology is required.
  • Language Qualifications: Good verbal and writing skills in English are mandatory.

Salary

  • Very Attractive.

Method of Application

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