Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.
Duties and Responsibilities
- Operating and Maintaining the ICT infrastructure (Servers, Storages, Appliances) under the supervision of the Head of Department.
- Maintaining the design, drawings and documentations of the Network and Systems.
- Configuring and maintaining DNS Appliances or Servers.
- Configuring and maintaining monitoring tools: SolarWinds, PRTG, Cacti.
- Configuring and maintaining Mail Servers and other application servers (Windows and Linux)
- Ability to design disaster recovery procedure for the backbone, servers, applications, services
- Responsible of the Performance and Monitoring of the ICT Infrastructure.
- Maintaining the ISP’s servers and client’s collocating servers.
- Supporting the OSS (Servers and Routers) of the Billing System.
- Maintaining the Company’s IT Infrastructure.
- Provide network and IT solutions for corporate client and support them.
- Providing necessary remote or on-site support to our corporate clients.
Reporting:
- Document all processed tasks
- Perform reporting as per procedures
- Reporting based on KPIs
- Evaluating the service, QOS, Equipment.
Personal Responsibilities
- Responsible for all assigned equipment to his team
- Should maintain a high level of personal responsibility in order to be an example to his colleagues
- Abide and apply the rules and regulations of the department and the company as a whole
- Responsible for achieving any assignment given by his Manager
- Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
- Keeps himself up-to-date with the technologies used by the company
- Round-the-clock ability and readiness for any kind of urgent intervention due to any faced problem.
- Possess customer-centric attitude and the will to visit them when the need arises.
Qualifications
- Academic / Education: B.Sc (or equivalent) in Computer Science or in Computer Communication Engineering
- Certifications: Microsoft, VMware, Linux, HPE, Dell certifications are preferre
- Experience: Minimum of 5 Years’ experience in telecommunication and/ or in information technology is required.
- Language Qualifications: Good verbal and writing skills in English are mandatory.
Technical Skills:
- Firewalls configuration and maintenance.
- Proven experience in Linux and Windows Operating Systems.
- Hands-on experience in Servers (Dell or HPE) and storages.
- Knowledge in Virtualization (VMware)
- Experience in backup solutions such as Commvault.
- Ability to design topology and provide consultancy for corporate customers.
- Billing System Setup, architecture and maintenance knowledge is a plus
- Support applications in both Windows and Linux Environment.
General Skills:
- Interpersonal relationship.
- Maintain a good communication and interaction with customers and colleagues.
- Team leadership (or team player).
- Communications skills, both verbal and written.
Method of Application
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