KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools. We help our clients move several steps into the future by delivering solutions that constantly meet international best practice.
- We are looking for a skilled IT Manager to oversee the company’s technology infrastructure and operations in the agriculture sector. This role will involve managing IT systems, networks, security, and support services to ensure that our technology aligns with business objectives and supports efficient operations. The ideal candidate will have experience in managing IT teams, a strong technical background, and a passion for using technology to enhance business performance.
Key Responsibilities
- IT Infrastructure Management: Oversee the development, implementation, and maintenance of the company’s IT infrastructure, including networks, servers, hardware, and software systems.
- Network & Systems Administration: Ensure that the organization’s network and systems are operating at optimal performance, ensuring minimal downtime and efficient operations.
- Cybersecurity & Data Protection: Develop and enforce security policies to protect the company’s data and IT assets from cyber threats. Oversee data protection and backup procedures.
- IT Support & Helpdesk Management: Manage IT support services, ensuring timely and effective resolution of technical issues for staff and end-users. Ensure high levels of customer service and user satisfaction.
- Technology Strategy & Innovation: Collaborate with senior management to assess and implement new technology solutions that align with business needs. Stay up to date with the latest technological trends and opportunities in the agriculture sector.
- Budgeting & Resource Allocation: Manage the IT department’s budget and resources, ensuring cost-effective solutions without compromising service quality or security.
- Vendor Management: Manage relationships with external IT vendors and service providers. Negotiate contracts and service level agreements to ensure high-quality support and services.
- Team Leadership: Lead, mentor, and develop the IT team. Provide guidance and training to ensure the team has the necessary skills and knowledge to support the organization’s IT needs.
- Compliance & Documentation: Ensure that IT systems and processes comply with regulatory requirements and industry standards. Maintain detailed records and documentation for systems, software, and IT processes.
Required Qualifications & Skills
- Bachelor’s degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., CISSP, ITIL, CompTIA) are a plus.
- Proven experience (8 years) in IT management or related roles, with at least 2 years in a leadership or supervisory position.
- Strong technical skills in areas such as network administration, systems configuration, hardware troubleshooting, and cloud services.
- Experience in cybersecurity and data protection practices, with the ability to identify and mitigate risks.
- Familiarity with agricultural business processes or the ability to understand the technology needs specific to the industry.
- Excellent problem-solving and troubleshooting skills, with the ability to think critically and manage complex technical issues.
- Leadership and team management skills, with experience in mentoring and developing IT professionals.
- Strong communication skills, with the ability to translate complex technical issues into clear, understandable information for non-technical stakeholders.
- Project management experience and the ability to manage IT projects from inception to completion.
Desired Attributes
- Ability to adapt to rapidly evolving technologies and business needs.
- A proactive, hands-on approach to IT management and problem resolution.
- Passion for innovation and finding new ways to leverage technology for business success.
Method of Application
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