We are a global brand, leveraging technology and changing business conditions to provide cutting-edge solutions to our communities.
Role Summary
- The IT Manager is responsible for managing and maintaining the firm’s technological infrastructure, ensuring data security, and supporting the tech needs across the organization.
- The role is pivotal in keeping all IT systems running smoothly, enabling efficient operations, and protecting the firm's data and sensitive information.
Responsibilities
- IT System Installation and Maintenance:
- Oversee the installation, configuration, and regular maintenance of all IT systems, including hardware, software, and network infrastructure.
- Ensure that all IT systems are operating efficiently and in accordance with industry standards.
- Data Security Management:
- Implement and enforce best practices for data security, ensuring that sensitive client information and internal data are well protected.
- Manage firewalls, antivirus, and other cybersecurity tools to safeguard the firm’s IT infrastructure from external threats.
- Ensuring data security by implementing best practices and securing networks.
- Conduct regular security audits and ensure compliance with relevant data protection laws and regulations.
- Technical Support:
- Provide technical support to staff members, troubleshooting hardware and software issues as they arise.
- Ensure all users are trained and equipped to use the technology effectively and efficiently.
- Offer guidance on resolving IT issues and ensure minimal downtime for staff.
- Technology Infrastructure Management:
- Oversee the management and maintenance of the firm’s network infrastructure, ensuring the smooth operation of communication systems and file sharing platforms.
- Managing firm-wide technology infrastructure, ensuring all systems are running smoothly.
- Manage email systems, VPNs, and collaboration tools to support seamless communication and operations.
- Document and Case Management Systems:
- Implement, update, and maintain document management and case management systems, ensuring they are user-friendly and compliant with legal standards.
- Provide training and support to staff in using these systems effectively.
- Alignment with Business Goals:
- Ensure that the firm’s technology strategy is aligned with its business goals, providing the necessary technological infrastructure to support firm growth.
- Collaborate with senior management to understand the firm's needs and recommend technology solutions that can drive efficiency and improve service delivery.
- Stay Up-to-Date with Technology Trends:
- Continuously research and stay up to date with the latest technology trends, tools, and solutions that can benefit the firm.
- Recommend new systems or upgrades to improve operational efficiencies, productivity, and business operations.
- Staying up to date with technology trends and recommending improvements or new systems.
- Backup and Disaster Recovery:
- Oversee the firm's backup and disaster recovery processes, ensuring regular data backups and the ability to restore systems quickly in the event of an IT failure or breach.
- Test disaster recovery procedures regularly to ensure the firm can resume normal operations without significant downtime.
Requirements
- Candidates should possess a B.Sc Degree with 3 - 6 years of experience.
Method of Application
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