Elsadave Consulting Limited is a Management consulting firm, saddled primarily with providing Talents to firms in different verticals.
Job Description
- Proficiency in the use of Microsoft office suite
- Installation and configuration, repair of computer hardware, software, systems, networks, printers, and scanners and monitoring and maintaining computer systems and networks
- Network administration and configuration of device management.
- Ensure all IT assets are accounted for and in good working order at all times.
- Log and monitor service requests from both internal and external Customers until resolved
- Onboarding and off-boarding Employees as requested and ensuring new staff has access to the right applications for their job.
- Provide IT support to internal staff to include hardware, software, and application support
- Maintain and ensure up to date disaster recovery plan
- Liaise with 3rd party IT vendors for the support and maintenance of systems
Requirements
- Minimum of OND / HND / Bachelor Degree in a related discipline.
- Hardware and networking experience (must be good in the repair and maintenance of computer hardware and networking)
- Proficiency in the use of the Microsoft office suite
- Minimum of 2 years experience in a similar role
- Excellent organizational and multitasking skills
- Ability to maintain a calm and polite manner in stressful situations
- Good time management skills and ability to work under pressure
- Previous IT Support and customer service experience is a plus
- Good command of written and verbal English
- Ability to understand and explain complex concepts in a clear, simple manner to customers
Method of Application
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