Bridgemead Consulting is a holistic and innovative business consultancy that believes in connecting businesses with the right individuals.
Job Description
- The IT Officer is responsible for overseeing and maintaining the technology infrastructure within the oil palm plantation or milling operations.
- This includes managing computer systems, software applications, network infrastructure, and ensuring data security.
- The IT Officer plays a key role in supporting the operational efficiency of the organization by ensuring that technology systems run smoothly, securely, and are aligned with the company’s business objectives.
- This role requires strong technical knowledge, problem-solving skills, and the ability to support staff across various departments.
Key Responsibilities
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System Administration:
- Maintain and monitor computer systems, servers, and software applications to ensure reliable performance.
- Install, configure, and update software and hardware systems, including ensuring that they meet operational requirements.
- Troubleshoot system issues and provide timely solutions to minimize downtime.
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Network Management:
- Oversee the company’s network infrastructure (LAN, WAN, internet connectivity) to ensure stable and secure operations.
- Implement network security measures and conduct regular checks to prevent unauthorized access and cyber threats.
- Collaborate with external vendors for internet service and network equipment management.
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Data Management & Security:
- Ensure the backup, integrity, and security of company data, including critical operational data related to oil palm plantation or mill operations.
- Implement and enforce data protection protocols in compliance with industry regulations.
- Manage user access and permissions to ensure appropriate access control.
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Technical Support:
- Provide technical support to staff and troubleshoot hardware/software problems.
- Assist in the implementation and training of staff on new software or systems that improve operational efficiency.
- Maintain an IT help-desk, ensuring that user issues are resolved promptly and effectively.
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Software & Application Support:
- Support the implementation and maintenance of specialized software systems used in the plantation or mill operations (e.g., ERP systems, inventory management, field reporting).
- Customize and optimize software tools to meet operational needs.
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Hardware & Equipment Management:
- Oversee the procurement, installation, and maintenance of computers, servers, and other IT equipment.
- Track and manage the inventory of IT assets.
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Project Management & Upgrades:
- Lead or support IT-related projects, such as system upgrades, new technology implementation, and automation initiatives within the plantation or mill operations.
- Stay updated with technological advancements and recommend improvements for enhancing operational efficiency.
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Collaboration & Reporting:
- Collaborate with other departments to understand their IT needs and offer appropriate solutions.
- Prepare regular IT performance reports and highlight areas for improvement or investment.
Qualifications and Skills
- Bachelor’s Degree in Information Technology, Computer Science, or related field.
- Minimum of 2-3 years of experience in IT support or system administration.
- Proficient in managing network infrastructures, database management, and operating systems (Windows, Linux, etc.).
- Experience in troubleshooting hardware and software issues.
- Knowledge of IT security best practices and data protection laws.
- Familiarity with enterprise resource planning (ERP) systems and industry-specific software applications.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle critical IT issues in a fast-paced environment.
Method of Application
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