Citygate Consumer Credits (3C) is a product of Citygate Global, a registered money lending company with Head Office in Lagos. The product was designed to take care of personal need of professionals (salary earners) and small scale businesses especially those that lack access to credit facilities from our financial institutions. We have minimum processing period of 24hrs depending on how soon our customer is able to finish the documentation aspect, as soon as documentation is completed, availment follows through issuance of cheque or Instant transfer or RTGS depending on customers’ preference.
Key Responsibilities:
Network & System Management
- Install, configure, and maintain hardware, software, and network systems, including servers, routers, firewalls, and other infrastructure components.
- Monitor network performance, identify potential issues, and implement solutions to enhance system efficiency and reliability.
User Support & Troubleshooting
- Provide technical support to end-users for hardware, software, and network-related issues.
- Diagnose and resolve technical issues, escalating complex problems as necessary.
- Create and maintain a knowledge base for end-users with guides and resources for self-service.
System Updates & Maintenance
- Conduct regular updates for software, hardware, and network systems to ensure compliance and optimal performance.
- Plan and coordinate scheduled maintenance to minimize disruption to operations.
- Manage IT assets and inventory, ensuring proper documentation of all IT resources.
Project Support
- Assist in IT-related projects, including system upgrades, migrations, and new technology implementations.
- Coordinate with vendors and external support teams as needed to facilitate project completion.
Documentation & Reporting
- Document all technical procedures, system configurations, and IT processes.
- Generate reports on IT system performance, incidents, and usage as required.
Method of Application
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