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IT Officer at First Ally

First AllyLagos, Nigeria Networking and Tech Support
Full Time
First Ally Capital was incorporated on May 20, 2014 as an Issuing House and Financial Advisory firm, with an authorized share capital of N2.5 billion, and an issued and fully-paid up capital of N1.9 billion. The Firm was licensed by the Securities and Exchange Commission on November 20, 2014. The firm commenced operations at a very significant point in the evolution of the Nigerian financial services industry and has leveraged its solid capital base and the excellent track-record and credentials of its team, directors and shareholders. The team behind the firm have been involved in various transactions ranging from Issuance of bonds, raising equity capital, mergers and acquisition, restructuring to project advisory services.

Job Summary

  • The IT Officer provides technical support to all users. The IT Officer monitors and maintains computer networks, installs and configures hardware and software, and solves all technical problems that may arise.

Duties and Responsibilities

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Monitoring and maintaining computer systems and networks.
  • Responding in a timely manner to service issues and requests.
  • Providing technical support across the branches of the bank.
  • Ensure security of data, network access and backup systems.
  • Setting up accounts for new users.
  • Develop and maintain local networks to optimize performance.
  • Ensure security and privacy of networks and computer systems.
  • Organize and schedule periodic upgrades and maintenance.
  • Maintain records/logs of repairs and fixes and maintenance schedule.
  • Use high-speed transaction recovery techniques and backup data.
  • Set up user accounts, permissions, and passwords.
  • Liaise with third parties and vendors across all platforms.
  • Drives service excellent through e-solutions.
  • Periodic report generation.
  • Repairing equipment and replacing parts; checking computer equipment for electrical safety.
  • Maintaining records of software licenses.
  • Perform any other duties as may be assigned by Management.
  • Define IT users and roles and enable data distribution in the appropriate format and in a timely manner.
  • Flexibility to carry out any other task as requested by Management.

Qualifications

  • HND / BSc / in IT or Computer Science.
  • 3 - 7 years of work experience.
  • IT professional certification/qualification.
  • Evidence of completion or exemption of/from NYSC.

Experience:

  • Previous work experience in IT.
  • Experience in a Financial Services Company is an added advantage.

Skills:

  • In-depth knowledge of hardware and software.
  • Up-to-date knowledge of software and IT trends.
  • Ability to work well with people.
  • IT security and operations.
  • Ability to multi-task.
  • Attention to detail.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Method of Application

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