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IT Officer at Karishma CDK Limited

Karishma CDK LimitedOgun, Nigeria Networking and Tech Support
Full Time
KARISHMA PVC pipes have been manufactured in Nigeria for over eighteen years, and over this time we've come to be known for our uncompromising standard of quality.

Job Description

  • We are seeking a skilled and proactive IT Officer to manage and support the company’s information technology infrastructure.
  • The IT Officer will be responsible for ensuring the smooth operation, security, and reliability of all IT systems, networks, and devices across the organization.
  • The ideal candidate will have strong technical expertise, problem-solving abilities, and a focus on maintaining business continuity while supporting end-users.

Responsibilities

  • Manage, maintain, and support the company’s IT infrastructure, including servers, networks, devices, and cloud services.
  • Monitor system performance and implement necessary updates, patches, and upgrades to ensure optimal functionality.
  • Troubleshoot and resolve hardware, software, and network issues promptly to minimize downtime.
  • Assist in the deployment and configuration of new IT equipment, software, and systems for employees.
  • Ensure data security, backup procedures, and disaster recovery plans are implemented and maintained.
  • Maintain user accounts, permissions, and access rights across all IT systems.
  • Provide technical support and training to employees, addressing IT-related inquiries and challenges.
  • Monitor IT inventory, including hardware, software licenses, and other technology assets, and ensure accurate records.
  • Collaborate with external vendors and service providers to maintain IT contracts and service levels.
  • Ensure compliance with data protection regulations.
  • Implement and enforce IT policies, standards, and procedures in line with company requirements.
  • Stay updated on emerging technologies and recommend improvements to enhance IT efficiency and security

Competencies

  • Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, but not mandatory.
  • Proven experience as an IT Officer, IT Support, or in a similar IT role.
  • Strong knowledge of computer systems, networks, hardware, software, and cloud-based services.
  • Experience with network administration, server management, and IT security protocols.
  • Excellent problem-solving and troubleshooting skills.
  • Strong organizational skills and ability to manage multiple IT tasks simultaneously.
  • Effective communication skills to provide support to non-technical staff and collaborate with external vendors.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in Microsoft 365 (Outlook, Teams, Excel, Word, SharePoint, and OneDrive) and other relevant software.

Reporting Relationships:

  • Reports to: Administration Manager
  • Key Collaborations: All Departments, External Service Providers, and Vendors

Interactions:

  • Internal: All employees utilizing IT services or devices
  • External: Service providers, Vendors, Consultants, Auditors, and Regulators.

Benefits

  • Salary: N300,000 - N500,000 / month.
  • Health insurance.
  • 14 days block leave and 7 days flexible leave.
  • Year-end benefits including 13th month salary and gifts.
  • Performance bonuses.
  • These are subject to company policies and are not looked at on a case by case basis.

Method of Application

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