Quality Foods Africa is building quality fast and nutritious food businesses, with a pan African ambition. Our mission is to provide global standards of dining experience, hygiene and service quality to Africa's consumers.
Role Description
- This is a full-time on-site role for an IT Officer at Quality Foods Africa Group in both Lagos State and Abuja, Nigeria.
- The IT Officer will be responsible for troubleshooting, providing technical support, and managing network and system administration tasks to ensure smooth IT operations within the company on a day-to-day basis.
- This role is critical in maintaining system efficiency, implementing IT solutions, and supporting the overall digital strategy of the company.
Job Description
- Provide first-line support to staff, troubleshooting and resolving IT issues related to hardware, software, and network connectivity.
- Provide remote assistance to all locations
- Oversee the installation, configuration, and maintenance of hardware, software, networks, and servers.
- Manage user accounts, permissions, and security protocols to ensure the integrity and confidentiality of data.
- Assist in the planning and executing IT projects, including system upgrades, new technology implementations, and digital transformation initiatives.
Qualifications
- BSc in Computer Science/Engineering, Electrical/Electronic Engineering, or related field.
- Minimum of 3 years cognate experience as IT Officer, IT Support Specialist, or similar role preferably in QSR
- Knowledge of systems engineering, computer maintenance, server administration, installation, repair, and troubleshooting.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities
- Relevant certifications in IT or related fields.
- Knowledge of computer networking, LAN, WLAN installation, configuration, and troubleshooting.
Method of Application
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