Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development At RIL people management is at the heart of ALL we do; easing business burdens is why we do it. Our Vision To be the first in outsourcing management providing value adding services to our clients with an efficient and professional team. Our Strengths We are supported by an experienced and versatile Board and Management while our processes are driven by state of the art technology. We are adequately capitalized and have access to funds for all our valued transactions. Our location also provides very good ambiance for our clients and staff to interact while our brand pillars of flexibility, resourcefulness and knowledge clearly demonstrate our commitment to "easing business burdens."
Job Summary
- The IT Officer will be responsible for monitoring IT infrastructure, ensuring system availability, and providing first-level support for applications, networks, and databases.
- This role requires a highly analytical, service-oriented professional with expertise in IT operations, incident management, and system monitoring within a financial institution.
Key Responsibilities
- Monitor IT services, including applications, networks, middleware, and infrastructure, ensuring optimal system performance.
- Manage incident logging, triage, and resolution, escalating complex technical issues when necessary.
- Conduct root-cause analysis on system failures, proactively identifying and mitigating risks.
- Ensure seamless transition of new IT implementations, incorporating system monitoring requirements.
- Maintain and update IT service availability reports, providing insights to technical and operational teams.
Requirements
- Maximum 27 years old.
- Minimum of B.Sc. (Second Class Lower) in Computer Science, Engineering, Mathematics, or a related field.
- 1 - 2 years in IT support, system monitoring, or database management.
- Proficiency in IT monitoring tools
- Basic knowledge of network infrastructure, WAN/LAN connectivity, firewalls, and security.
- Strong knowledge of ITIL processes, incident management, and troubleshooting best practices.
Method of Application
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