ANRML was incorporated in 2012 as part of African Industries Group’s plan to embark on Backward Integration for its Steel Production. ANRML started its foray into Mining with the acquisition of Mining Lease in Kaduna State. Subsequently ANRML has also acquired multiple Mining and Exploration licenses in various minerals in over 15 sites and exploration activities are being carried out.
Location: Gujeni, Kaduna
Job Summary
- The IT Senior Support Engineer provides advanced technical support for IT infrastructure, systems, and end users.
- The role involves troubleshooting complex issues, ensuring system reliability, and leading IT support activities in line with organizational policies and best practices.
Key Responsibilities
- Provide third-level technical support for hardware, software, and network issues
- Install, configure, and maintain servers, desktops, and enterprise applications
- Manage and support Active Directory, Microsoft 365, email, and user access
- Monitor and maintain LAN/WAN, Wi-Fi, VPN, and basic firewall systems
- Lead troubleshooting of critical incidents and root-cause analysis
- Supervise and mentor junior IT support staff
- Coordinate with vendors and service providers for IT solutions
- Maintain system documentation, asset records, and support reports
- Ensure compliance with IT security, backup, and disaster recovery policies
Qualifications & Skills
- Bachelor’s Degree or HND in Computer Science, IT, or related field
- 4 – 6 years of proven experience in IT support or infrastructure roles
- Strong knowledge of Windows Server, networking, and IT security basics
- Experience with virtualization, backups, and system monitoring tools
- Excellent problem-solving, leadership, and communication skills
- Ability to work under pressure and support business-critical systems
Method of Application
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