When you seize the opportunity to travel abroad, you ignite an exclusive journey of discovering new worlds. You open yourself up to uninterrupted relaxation, capturing unique moments along every step of the way. Where do you want to go? What do you want to see? VIP Express Tourism Limited can take you and your family there. Tell us your dreams, let us shape them into true stories. Like you, we strive for change and opportunity. Our travel and accommodation services are centered around your desire for experiencing family time in abundance. Partner with us so that you and your loved ones can escape the hustle and bustle of daily routine and live out the fantasy of luxurious accommodation and tranquility.
VIP Express Tourism Ltd is looking for a knowledgeable and hands-on IT Specialist to support our organisation's technology systems, ensure smooth daily operations and provide timely technical assistance to staff. the ideal candidate is detail-oriented, proactive and able to troubleshoot and resolve IT issues efficiently while maintaining a high level of professionalism.
Key Responsibilities
- Provide technical support to staff across all departments (hardware, software, network, and systems).
- Install, configure, and maintain computer systems, printers and IT equipment.
- Monitor and maintain network systems, internet connectivity and server performance.
- Ensure data security, system backups and adherence to IT policies.
- Troubleshoot system and network problems; diagnose and resolve hardware faults.
- Manage user accounts, access permissions, and system configurations.
- Support the rollout of new applications', systems upgrades and IT projects.
- Maintain an inventory of IT assets and ensure timely maintenance or replacement.
- Liaise with external vendors and service providers when necessary.
- Document technical issues and resolutions, and provide regular IT reports.
Requirements
- OND/HND/BSc in Computer Science, Information Technology or related field.
- 2 - 4 years proven experience in IT support or IT administration.
- Strong knowledge of computer hardware, software, network and operating systems.
- Experience with Windows OS, networking (LAN/WAN), routers, switches and basic server administration.
- Familiarity with cybersecurity best practices and data protection.
- Strong troubleshooting, communication and customer service skills.
- Professional certification is an added advantage.
Benefits:
- Career growth opportunities within the company.
- Comprehensive training and professional development.
Method of Application
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