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IT Specialist at National Institute of Credit Administration

National Institute of Credit AdministrationLagos, Nigeria Networking and Tech Support
Full Time

As a chattered prestigious body of eminent credit management elites, NICA is empowered by law to, control supervise and regulate credit management profession in Nigeria; the institute preserves, promotes and protects the integrity and interests of credit business across sectors of then economy.

Job Description

  • We are seeking an experienced IT Specialist to join our team!
  • As an IT Specialist, you will provide technical assistance and support to our employees, ensuring seamless operation of our systems and technology.

Responsibilities

  • Provide technical support for hardware, software, and network issues
  • Troubleshoot and resolve technical problems via phone, email, or in-person
  • Configure and maintain computer systems, laptops, and mobile devices
  • Install and update software and hardware
  • Monitor system performance and report issues to management
  • Collaborate with IT team members to resolve complex technical issues
  • Document technical issues and resolutions
  • Bold, lively, inspiring, and exciting when speaking to individuals and audience.

Requirements

  • Educational qualification – BSC in Information Technology with 2+ years of IT experience
  • CompTIA A+ or equivalent certification
  • Proficiency in Windows, macOS, and mobile operating systems
  • Experience with IT service management software
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Experience with cloud-based technologies (AWS, Azure, Google Cloud)
  • Familiarity with ITIL best practices
  • Certification in cybersecurity or networking
  • Successful candidates MUST be available to resume immediately.

Method of Application

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