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IT Specialist  at Phillips Consulting

Phillips ConsultingDelta, Nigeria Networking and Tech Support
Full Time
Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants. PCL is a wholly owned Nigerian firm with offices in Lagos, Abuja and Johannesburg. Established in 1992, we offer an array of business and management consulting services to government and corporate organizations. Our focus is on creating and managing change in organizations by formulating and implementing customer focused strategies. Over the years, we have been engaged on a wide range of assignments principally to help clients realize projects, to improve efficiency and to build human capacity. We draw our competitive strength from collaborations with global partnership firms in Europe, North America and Africa. Our delivery skills reflect our highly competitive recruitment of bright, vibrant and experienced consultants whose competence we continuously enhance through intensive training in the use of our proprietary management tools and techniques

REQUIREMENTS

  • Candidates should possess relevant degrees with 5 - 8 years relevant work experience
  • HND/B.Eng Com. Sc Graduate

RESPONSIBILITES

  • keep computer systems running smoothly and ensure users get the maximum benefit from them
  • install and configure computer hardware operating systems and applications
  • monitor and maintain computer systems and networks
  • provide support in a face-to-face capacity, over the phone or via remote desktop
  • software, helping staff or clients set up systems or resolve issues
  • troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • replace parts as required
  • follow diagrams and written instructions to repair a fault or set up a system
  • support the roll-out of new applications
  • set up new users' accounts and profiles and deal with password issues
  • respond within agreed time limits to call-outs
  • work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • rapidly establish a good working relationship with customers and other professionals, such as software developers
  • test and evaluate new technology
  • conduct electrical safety checks on computer equipment.

Method of Application

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