Solar Nigachem stands out as a reliable and trustworthy partner. Our unparalleled expertise, commitment to safety, cutting-edge technology, and customer-centric approach make them a go-to provider for the following sectors, Mining, road construction, Defense projects, Quarries, Seismic Exploration, Tunneling, Hydro Projects and all others - our customized solutions and exceptional customer support ensure that our clients receive the highest level of assistance and satisfaction. With Solar Nigachem, mining operations can rely on their explosives to enhance productivity, efficiency, and safety, ultimately contributing to the success and sustainability of the mining industry.
Job Function
- Manage the company website and email.
- Supervise installation, configuration and maintenance of hardware, software and network.
- Ensure system uptime, performance and reliability.
- Troubleshot and resolved IT issues.
- Monitor servers, database and cloud system.
- Manage backups, updates, patches and system upgrades.
- Ensure proper handling of IT tickets and service requests.
- Ensure data protection, access control and user permission.
- Ensure compliance with company policies and regulatory standards.
- Act as a point of contact between IT and other departments.
- Ensure fast resolution of staff IT complaints and provide adequate user training on the system and tools.
- Monitor cybersecurity risks and incidents.
- Provide network security to ensure minimal downtime.
- System Maintenance: Monitor network infrastructure and server performance. Act as an escalation point for and solving complex technical issues.
- Manage relationship with with technology vendors and service providers. Ensure that all systems, including security and backup, are fully operational.
- Assist in IT budget development, monitoring expenditures and managing inventory or assets.
- Analyse existing computer systems and making recommendation for upgrades and improvements.
- Develop manuals as well as policies, procedures and safety protocols.
Requirements
- Strong IT knowledge (Networks, systems, basic cybersecurity)
- B.Sc in either Computer Science, Computer Engineering or a similar qualification with 3 – 5 years of similar work experience.
- Problem-solving and decision-making.
- Time management and the ability to multitask.
- Recognise IT certification.
- Software installation and configuration. Practical experience installing and maintaining systems is an added advantage.
- Minimum of
- Ability to manage website and email management ( Outlook, Gmail, etc)
- User control and password management.
- Basic networking concepts ( LAN, WAN, IP Addressing).
- Strong written and verbal communication.
Method of Application
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