Welcome to Esporta Suites Hotel and Resorts. Our hotel is a nice and modern, beautiful hotel, located in a very peaceful and quiet environment. Our hotel is one place that travellers can be sure to have a good time in. Our hotel is well maintained and all our rooms are well-appointed, spacious, fully furnished and well decorated. We have a nice restaurant where guests can freely sit in and have their meals. We also have a well-equipped bar with more than enough drinks to choose from. Located in Ondo town, and Magodo Lagos. The hotel provides superb accommodation with rooms fully equipped with internet access and other facilities. The hotel is protected 24/7 and enjoy uninterrupted power supply.
Description
- Are you a tech-savvy problem solver who thrives on keeping systems running smoothly? We’re looking for an experienced IT Support Analyst to join our team and play a crucial role in delivering top-notch technical support to our staff and systems.
About the Role
- As our IT Support Analyst, you’ll be the go-to expert for resolving technical issues, maintaining hardware and software systems, and ensuring our IT infrastructure is reliable, secure, and efficient.
- You’ll work closely with all departments to provide excellent support, maintain documentation, and contribute to ongoing IT improvements.
Key Responsibilities
- Provide first and second-line support for all IT-related issues (hardware, software, network, printers, etc.)
- Diagnose and resolve technical issues in a timely and professional manner
- Install, configure, and maintain IT equipment and systems
- Monitor system performance and perform regular maintenance and upgrades
- Manage user accounts, permissions, and security settings
- Maintain IT documentation and asset records
- Support onboarding/offboarding processes for staff from a tech perspective
- Collaborate with external vendors when necessary
Requirements
What We’re Looking For:
- Bachelor’s Degree in Computer Science, Information Technology, or related field (preferred)
- Proven experience as an IT Support Analyst or similar role
- Strong knowledge of Windows/Mac OS, Office 365, and basic networking
- Solid troubleshooting and diagnostic skills
- Excellent communication and interpersonal abilities
- Ability to work independently and under pressure
- Relevant certifications (e.g., CompTIA A+, Microsoft, ITIL) are a plus.
What You’ll Get:
- A supportive and collaborative work environment
- Opportunities for continuous learning and career growth
- A chance to be part of a forward-thinking, tech-driven company.
Method of Application
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