TNP is a commercially oriented Nigerian law firm with a global outlook and footprints. Our dedicated team of business minded, innovative and result-oriented lawyers with experience in diverse areas of Law understand our clients’ needs and aim to provide the most efficient and cost-effective tailor-made solutions to their diverse issues. We view our relationship with clients as partnerships and continually strive to understand their respective businesses and industries within which they operate. This, with our commitment to being highly responsive and accessible gives our clients, irrespective of size, the confident assurance of our capacity to add value to their various strategic plans and undertakings, while solving any legal challenges.
Essential Duties and Responsibilities:
Responsible for providing support to the Counsel on hardware, software, telephone, printing and computer network-related problems. makes sure that the company’s IT devices and services remains functional and accessible for all Staffs. troubleshoots and resolves standard and non-standard hardware and software problems and documentation activities.
- Perform related duties as assigned by IT Operations
- Maintain a work log of request tickets and maintenance tasks
- Ensure All Staffs data are real time back up
- Updating computer software. as well as upgrading hardware and systems.
- Maintain compliance with all company policies and procedures
- Supervise the logging of network conditions and requirements
- Assist with organizing the meeting and setup
- Prioritise and manage many open cases at one time
- Provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues
Education and/or Work Experience Requirements:
- Excellent verbal and written communication skills
- A bachelor's degree in computer science, information technology, or similar.
- 2-3 years of experience as an IT support specialist
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- In-depth knowledge of MacOs and Windows OS
- Exceptional ability to provide technical support and resolve queries.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Able to work in a team as well as independently
Method of Application
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