Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) Fast Casual Casual Dining Fine Dining Coffee Shops We develop world class brands that address the needs of the African market by serving up a tasty portion of: Foods and Drinks Pizza, burgers, chicken, ice cream, coffee and more. Affordability Address all types of consumers and segments with diverse F&B concepts. Social responsibility Create jobs and empower individuals, enhancing the quality of life.
Qualifications
- Education: A bachelor's degree in computer science, information technology, or a related field is preferred.
- Certifications from reputable organizations, such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified Professional (MCP), or Cisco Certified Network Associate (CCNA), will be an added advantage.
- Proficiency in operating systems (Windows, Linux, macOS), network protocols, hardware components, and troubleshooting techniques.
- Strong interpersonal and communication skills are essential, as IT Support personnel frequently interact with end-users.
- Problem-Solving Abilities: The ability to diagnose and resolve technical issues efficiently and provide effective solutions.
- Meticulous attention to detail is crucial for documenting issues, solutions, and maintaining organized records
- Time Management: Managing and prioritizing tasks to respond to user issues promptly.
- Team Player: Collaboration with other IT professionals and departments is often required.
- Knowledge of IT Policies and Procedures: Understanding and adherence to organizational IT policies and procedures, including security protocols.
- Hardware and Software Knowledge: Understanding of computer hardware, software applications, and common productivity tools.
- Problem Analysis: Ability to analyze complex issues and provide effective solutions, sometimes involving critical thinking and research.
- Remote Support: Familiarity with remote support tools and techniques to assist users who are not on-site
- Professionalism: Maintaining a high level of professionalism and integrity, as IT Support personnel often handle sensitive and confidential information.
Method of Application
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