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IT Support Officer at ADDAS Ultimate Limited

ADDAS Ultimate LimitedLagos, Nigeria Networking and Tech Support
Full Time
ADDAS Ultimate Limited (ADDAS Mall) is a retail brand that offers a world class essential services to customers - (ranging from Groceries, Households and Electronics, Restaurant and Bakery, Fashion and Clothings). We are seeking to hire credible candidates that are ready and willing to build a career inline with our culture and core values which includes - Integrity, Team Work, Professionalism, Passion and Decency.

Description 

  • Ensure all technology services are well managed to meet operational requirements in designated area(s) of the Store.
  • Liaise with all departments/sections, staff to understand and interpret their needs with respect to providing services related to IT and collaborate across lines in meeting those needs.
  • Ensure constant availabilty of internet connection at all time.
  • Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with the business need.
  • Provides technical leadership on a variety of highly specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.
  • Participates in the development, implementation, and maintenance of policies, objectives, short- and long-range IT planning, with an emphasis on advocating for the needs of the area(s) supported; implements tracking and evaluation programs to assist in accomplishment of established goals.
  • Participates in the documentation and implementation of policies and standard operating procedures consistent with those of the store to ensure effective operation of an organization.
  • Participates in development of IT Service Catalog offerings, Service Level Agreements, and Operating Level Agreements consistent with the needs of the organization.
  • Participates as a member of the IT management team in planning, problem resolution, and reviewing department performance when necessary.
  • Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
  • Performs miscellaneous job-related duties as assigned.

Method of Application

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