Grabbo Fertility Clinic® is a world-class fertility center in Gwarimpa Abuja. With more than 10 years of collective reproductive clinic experience diagnosing and treating infertility, GFC is a leading provider of IVF and fertility care in the Nigeria. Grabbo Fertility Clinic reiterates the pledge to help all and give hope to those who have lost hope. Grabbo Fertility Clinic is ready and able to care for your little ones. With staff members who are certified in pediatric life support, we’re experienced in treating children from infancy through young adulthood. The Grabbo Fertility Clinic Gwarinpa is an extraordinary achievement in clinical fertility care. The brand-new, three-story reproductive center is 13,700 square feet and will offer our patients the latest fertility technology and patient comfort. With a larger, more advanced clinic, GFC will be able to help even more people with infertility or reproductive difficulties who dream of starting a family.
- Help Desk Support: Provide frontline assistance and technical support to end-users, addressing issues through various channels, such as phone, email, or chat.
- Troubleshooting: Identify and diagnose hardware and software issues, as well as network and connectivity problems, and offer timely solutions.
- Installation and Configuration: Install and configure computer systems, software applications, and hardware components, ensuring they work correctly.
- User Account Management: Create, modify, and deactivate user accounts and permissions, managing access to systems and resources.
- Software Updates and Patch Management: Ensure that software and applications are up to date with the latest patches and security updates.
- Hardware Maintenance: Perform routine maintenance on computer hardware, including cleaning, upgrading, and repairing components.
- Network Support: assist with network setup, troubleshooting connectivity issues, and maintaining network infrastructure.
- Data Backup and Recovery: Manage data backups, schedule regular backups, and support data recovery efforts in case of data loss.
- Security Measures: Implement security protocols, enforce company security policies, and respond to security incidents.
- Remote Support: Provide technical assistance to remote or off-site users, resolving issues without being physically present.
- Documentation: Maintain records, documentation, and knowledge base articles to facilitate issue resolution and knowledge sharing.
- User Training: Offer training and guidance to users on software applications and best practices to enhance their technical skills.
- Vendor Liaison: Interact with external vendors to resolve technical issues and coordinate warranty and service repairs.
- IT Policy Enforcement: Enforce IT policies and procedures to maintain security, compliance, and efficient IT operations.
- Monitoring and Reporting: Continuously monitor systems, network performance, and resource utilization and generate reports for analysis.
- Project Support: assist in IT projects, such as system upgrades, migrations, and deployments, by providing technical support.
- Mobile Device Management: Manage and secure mobile devices, such as smartphones and tablets, used by employees.
- Inventory Management: Keep track of IT assets and maintain an updated inventory of hardware and software resources.
- Disaster Recovery Planning: Contribute to disaster recovery and business continuity planning to ensure data and systems are recoverable in case of emergencies.
- Compliance and Regulations: Stay informed about relevant IT laws and regulations, ensuring the organization\'s IT practices adhere to legal requirements. Escalating IT issues to the IT Support Heads where necessary.
- Undertaking small- to medium-sized IT projects as instructed by the IT Support Heads.
- Providing desktop and server support. Supporting and maintaining Company Software’s Other task assigned by your line manager The Person Experience.
- Experience with hospital support will be an advantage.
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