Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs and outputs thereby increasing the productivity of its clients.
Responsibilities
- Ensure optimal running of internet 24 hours a day, 7 days a week
- Setting up new devices and gadgets
- Installing and updating softwares
- Setting up email accounts for new staff
- Provide preventive and corrective maintenance
- Liaising with internet provider (IPNX) to resolve any internet related issues
- Keep computer systems running smoothly and ensure users get the maximum benefit from them
- Install and configure computer hardware operating systems and applications
- monitor and maintain computer systems and network
- Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- Repair faults and replace fittings as required
- Support the roll-out of new applications
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Ensure tasks are completed
- Prioritise and manage many open cases at one time
- Test and evaluate new technology
- Conduct electrical safety checks on computer equipment.
- Rapidly establish a good working relationship with staff and visiting consultants
Requirements
- B.Sc / HND in Computer Science or Engineering
- 2-4 years experience in IT support
- Proficient in operating systems and Troubleshooting.
Method of Application
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