Givanas Cosmetics is research driven cosmetic manufacturing company. Our innovative product lines are proven to deliver superior results while maintaining highest standards of quality. Developed by Personal Care Professionals, our products are designed to target the most challenging market concerns – quality and affordability. Givanas Cosmetics has invested well on the improvement and continuous development of its products. It intends not only for a competitive advantage in the market, but also in providing the best, effective and advanced collection of Personal Care products – all to give the consumer the finest satisfaction they can get.
Job Summary
- Assist in the management of network infrastructure and implementation of network solutions in a timely, efficient and cost-effective manner.
Key Duties and Responsibilities
- Provide technical support to end users of IT network infrastructure at the Offices.
- Implement approved frameworks and mechanisms for maximizing network performance and reducing network-associated risks.
- Liaise with the Office IT Coordinator to implement network control frameworks at Offices to ensure the integrity of ’s network.
- Serve as a technical resource and first-level escalation point at Offices for complex network-related issues.
- Provide server, IP network and IP Private Branch Exchange (IP PBX) support at Offices.
- Suggest strategies for managing anticipated downtimes to reduce the impact on business operations.
- Undertake routine preventive measures and implement, maintain and monitor network security.
- Install, upgrade and configure network printers, directory structures, user access, security software and file services.
- Ensure regular update of the configuration management system.
- Oversee the setup of user accounts, permissions, passwords, and allocation of network resources.
- Monitor network usage at Offices and ensure user compliance with approved guidelines.
- Monitor the maintenance and update of the configuration management system to track configuration management items (i.e., hardware, software, and network).
- Ensure integrity of LAN/ WAN security at the Office, in liaison with the Group LAN/ WAN Support Engineer.
- Perform LAN/ WAN support functions down to the last line of support, before escalating to third-party service providers/ vendors.
- Perform any other duties as may be assigned by the Office IT Coordinator.
Requirements
Education and Work Experience:
- Bachelor’s Degree or its equivalent in Computer Science, Computer Engineering or a related discipline.
- Good working knowledge of IT networking solutions.
- Working knowledge of Cisco routers and switches.
- Working knowledge of network management and security systems.
- Working knowledge of remote access solution and proxies.
- Good knowledge of TCP/IP protocol.
- Good problem solving and analytical skills.
- Good interpersonal and communication skills.
- Good organizational skills.
Method of Application
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