At Data2Bots, we build secure and scalable data solutions in the cloud, helping businesses make informed decisions off their data. Our solutions are driven towards identifying organizational data challenges, designing strategies to address them while keeping your business’s needs top of mind without disrupting your business activities. Our consultants have a broad knowledge in building data pipelines, deploying data infrastructure and developing solutions for businesses across industries. With hands-on experience in problem-solving, our experts can help your business grow by reviewing your existing data infrastructure and providing advice for improvement.
Responsibilities:
- Consulting with IT managers and other departments as required.
- Training end-users on software functionality and programs.
- Resolving logged errors in a timely manner.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
- IT Support Specialist Requirements and Skills:
Requirements
- A bachelor's degree in computer science, information technology, or similar.
- 3 years of experience as an IT support specialist.
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of IT softwares, and networks.
- Ability to determine IT needs and train end-users.
- Proficiency in IT helpdesk and resolving software, such as Jira, Fresh teams etc.
- Advanced knowledge of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.
- Exceptional interpersonal and communication skills.
Method of Application
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