Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some of the global technology providers to design, implement and support our clients’ business transformation ambitions. This includes the innovation of the data centre, software, server & storage systems, mobile device management, security & network infrastructure solutions and access solutions including broadband and VPN services. These solutions are all backed by our world-class support. At Layer3, the success of our customers is always paramount in our minds and our culture drives us to work closely with them to truly understand their business and ICT needs. We continuously build strategic partnerships with global technology leaders that enable us deploy solutions that minimize risks, maximize flexibility and optimize the use of capital with results that exceed our customers’ expectations. We run a 24/7 network management and support center which allows us provide round the clock remote monitoring and support services for our customers’ IT and network infrastructure as well as our expansive metro fiber network infrastructure guaranteeing optimal performance and quick fault resolutions. Layer3 started operations in 2005 with headquarters in Abuja, Nigeria. It owns and operates metropolitan fiber networks in Lagos and Abuja and has a world-class network operations and management center in Abuja. In 2013, it recieved the Tony Elumelu Foundation and AllWorld Networks Nigeria50 award. The Nigeria50 award is a ranking of the fastest and most dynamic non-listed companies in Nigeria. Layer3 ranked 17th of the 50 companies awarded. Layer3 provides professional services in several African countries with a large pool of some of the most technically certified and experienced experts within the region.
Job Summary
- The Key Account Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.
- He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.
Job Responsibilities
- Focusing on growing and developing existing clients, together with generating new business.
- Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
- Meet and exceed yearly sales target.
- Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
- Analyze customer needs and identify product solutions to fit needs, desires and budget.
- Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
- Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. Write business plans for all current and opportunity tender business.
- Develop long-term relationships with customers
- Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
- Negotiate tender and contract terms to meet both client and company needs;
- Administer client accounts;
- Analyzing costs and sales Record and maintain client contact data
- Act as the key interface between the customer and all relevant divisions
Qualifications
- University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required.
- 3 - 5 years field sales and account management professional experience with an ICT Solutions Provider.
- Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage.
- Experience in Enterprise Solutions.
Method of Application
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