Lead: BI & Analytics at Clickatell

Clickatell is a global leader in mobile messaging and transaction services, which enable its customers to connect, interact and transact with their business partners and communities on the mobile phone. Video: Ontbytsake (Breakfast Matters) Profile of Clickatell Clickatell's global footprint means that it can deliver short message services (SMS) through it’s next-generation Clickatell Message eXchange (CMneXt) to over 960 mobile networks in over 220 countries and territories, with the potential to reach 6 billion mobile phone users - more than 80 percent of the world’s population. In addition, with Clickatell Transaction eXchange (CTX), it provides the essential link between mobile consumers and their financial institution, with services like airtime top-up. More than 15,000 enterprise, government, medium and small business customers and application developers have embraced Clickatell’s technology solutions. Founded in 2000, Clickatell is headquartered in Redwood City, California, USA.

Purpose

• As a Senior BI & Data Visualization Specialist you will oversee the advancement of our approach tData  insights and visualization within a cross-functional, scrum-based team.
• We are transforming and advancing  the way we dDATA at Clickatell and this role is key on propagating best practices around turning data  intinsights.
• This role will champion the adoption of cutting edge DATA trends in benefits of our business  transformation.
• As such, expect a combination of executive and technology responsibilities from data  mapping tAI adoption while strengthening of our analytical presence in the Chat Commerce market. 

Responsibilities of the Role

• Develop and maintain strategy and a practical roadmap for an enterprise-wide BI reporting and analytics platform (Internal and External Data Products)
• Provide BI & Analytics technical oversight across cross-functional teams, fostering a culture of support and collaboration within the Data team and the broader product-development organisation.
• Oversee and validate the creation of Data Visualization prototypes tsupport the elicitation of Business needs and tturn data intactionable business insights.
• Introduce and advance AI-powered business intelligence from prototyping tproduction: forecasting models, automated classification, and prescriptive recommendations
• Hands-on participation in BI & Analytics deliverables, coding, peer reviews, delivery of execution plans, etc. 
• Ongoing collaboration with discipline leads: Data Architecture, DBA, Data Engineering, and Product, on defining execution plan for Clickatell’s Data Products. Work closely with data engineers and analysts in the development of scalable and robust pipelines by means of completing and maintaining source ttarget mappings templates and associated metadata 
• Oversee the advancement of Analytical models by working in collaboration with Data Modelers and Data Analysts in translating or anticipating business needs intactionable data solutions 
• Work in a scrum-based team that is passionate about enabling a data culture throughout the organization
• Maintain Jira content relevant and ensure the reports of the team progress is a reflexion of the team velocity and capacity 
• Breaks down strategic problems, and analyses data and information tprovide subject matter insights and recommendations.
• Support Data Analysts in documenting and maintaining operational procedures and processes  relating tanalytical and reporting processes.
• Assist in the ongoing changes resulting from the roll out of Clickatell’s Data Strategy i.e. Change Management, Communication, Progress Updates, etc.
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• We Are On A Learning Journey

Requirements of the Role

• B-Tech or bachelor's degree in engineering, computer science, or informatics or equivalent

Work Experience

• 7+ years of experience as a Business Intelligence or Insights Analyst
• 5+ years of experience in developing Power BI reports, including DAX calculations
• 5+ years of experience in writing SQL queries in one of PostgreSQL, Amazon Redshift, or MySQL
• 3+ years of experience working in cloud environments
• Expert Knowledge and experience in data preparation, data analysis, and statistical tool sets
• An analytical mindset with superb communication and problem-solving skills. 
• Ability tidentify complex problems, and tdiscuss resolutions clearly and in nontechnical  terms.
• Lead and train the BI Visualization Specialists.
• Strong Leadership silks with the ability tdelegate ta diverse team.
• Knowledge and experience in Business Intelligence, data warehousing (dimensional  modelling).
• Experience with data transformation tools such as Airflow will be advantageous. 

Knowledge and Abilities

• Demonstrate a passion for problem solving and data presentation technologies
• Well versed in Agile framework, specially Scrum and Lean Development 
• Knowledge in Power BI, data ETL, data model and automation 
• Excellent mathematical, analytical, and problem-solving skills and ability tinterpret complex data.
• Self-driven, results oriented.
• Strong communication, interpersonal and presentation skills, and ability tdeal with all levels of management.
• Passion for Mentorship and Leadership.

Method of Application