Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
About the Role
- As a UX Writer, you'll be the creative mind creating and implementing written content for our digital products (mobile apps, web experiences, etc.) to enhance the user experience.
- Collaborating with various teams, you'll contribute to content strategy, aligning it with brand tone and user insights.
Key Responsibilities
- Lead content strategy: take ownership of the overall content strategy across Moniepoint’s products, ensuring all written communication supports a consistent and intuitive user experience
- Develop guidelines & standards: establish and maintain content guidelines, tone of voice, and best practices to ensure consistency and clarity across all platforms
- Collaborate cross-functionally: work closely with UX/UI designers, product managers, engineers, and marketing teams to integrate content seamlessly into product design and development
- Content leadership: provide direction and leadership for the creation and delivery of UX content, ensuring it aligns with user needs, business objectives, and brand identity
- Drive content innovation: identify opportunities to innovate and improve content strategies, ensuring the product’s copy is both functional and engaging for both the Nigerian and UK financial services markets
- Content audits & optimisation: lead content audits to continuously improve the effectiveness of our communications, informed by user testing, analytics, and research
- Ensure accessibility & inclusivity: champion best practices for accessible and inclusive content to ensure the product meets the needs of all users
- Mentor & guide: provide guidance to team members, fostering a culture of continuous learning and improvement in content creation
- SEO & content marketing strategies: ensure content aligns with SEO and broader content marketing strategies to drive growth and engagement
- Design systems familiarity: ensure content integrates smoothly with design systems, contributing to a consistent and user-friendly product experience.
Requirements
What You Bring to the Party:
- Education: Degree in Languages, Human-Computer Interaction, Psychology, Sociology, or something equally cool
- You're a wordsmith with a portfolio that showcases your knack for user-focused content
- Excellent verbal communication and presentation skills
- Experience directly establishing and optimising best practices for UX writing
- Experience managing people
- Familiarity with UX design principles
- A friendly and collaborative spirit is highly valued
Method of Application
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