MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers. Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet services to major telecom operators, ISPs, government agencies, large enterprises, and educational institutions in West Africa MainOne’s world class submarine cable system running down the coast of West Africa, state of the art IP NGN network, growing regional and metro terrestrial fiber optic networks, and data center facilities enable broadband services for businesses needing critical connectivity solutions in West Africa. Our network is interconnected and peers with leading operators and internet exchanges worldwide to provide global reach to our customers.
Responsibilities
Managed Security Services Engineer will be responsible for the implementation, integration, configuration, development, and support of all stages of Cloud security services (SD-WAN, SASE, DDoS etc.) process. This includes troubleshooting and optimizing already existing networks to get them up to speed. You may also need to provide demonstrations, assisting the sales teams with technical experience, and helping to cut costs and streamline operations.
The Security Services Engineer’s responsibilities shall also include:
- Integrate Cloud Security, SD-WAN, SASE, DDoS and other security solutions
- Ability to demonstrate the effectiveness of a range of managed security solutions
- Work on positively impacting the operational potency of managed security solutions
- Day-to-day observance of the operational impact of the deployed services performance
- Threat response to security incidences, performing actions that isolates client’s network
- Identify security issues and risks, and develop mitigation plans
- Interpret Security Technical Implementation Guides (STIGs) and apply them to appropriate network devices.
- Evaluate and recommend new and emerging cloud security solutions and technologies
- Participate in tier 2 and tier 3 security operations support
- Participate in security incident analysis relating to offered services handling
Qualifications, Skills & Competencies
- First degree in a relevant field
- At least 3 year experience in infrastructure or application-level vulnerability testing and auditing
- At least 3 years of system, network and/or application security experience
- Minimum of 3 years of experience working with WAN related technologies
- Consistent implementation of managed security solutions at different levels
- Working knowledge on Next Gen Firewalls - Fortinet, Palo Alto will be a great advantage
- At least 2 years of experience working with: Systems security, Network security, Firewalls, IDS / IPS, vulnerability assessments, incident response.
- Knowledge of network routing and security protocols and implementations: TCP/IP, SSL, IPSEC VPN, SSL VPN, and VLANs
- Analyze events and logs using security event management tools
- Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, and application security
- Knowledge of network and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
- Strong understanding of a process driven environment
- Excellent problem-solving, debugging/troubleshooting skills
- CCNP, CCSP or Security+ certification, Fortinet NSE or equivalent
Demands of the Job
- Strong written and verbal skills
- Strong customer service experience and orientation required
- Availability to work extra hours in times of emergency and specialized project deliveries.
- Understand and manage the pressure of a 24x7 customer support environment
- Strong analytical and problem solving skills.
- Ability to work both independently and as part of a team to diagnose, troubleshoot, and resolve systems problems and issue
Method of Application
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