Manager - ePayment, Information Technology at MTN Nigeria

MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.

Mission

• Provide guidance and hands-on support for the building, extension, stability and performance of all digital payment platforms exposed to MTN customers.
• This includes the usability, security and continuity of all such platforms from an engineering perspective.

Description

• Improve revenue from ePayment transactions by ensuring stability and availability of 99.8% or not more than one service interruption per quarter for all ePayment platforms
• Increase customer retention and stickability to the brand by extreme management of payment failures with appropriate notifications to customers and re-processing failed transactions in batches.
• Work with Enterprise to negotiate with aggregators to finalize agreements by providing technical advice and inspecting the platforms of the aggregators.
• Work with banks and security to prevent payment fraud through our payment gateway.
• Understand the focus of future business and support all ePayments activities.
• Understanding of secured and scalable way of building ePayment systems and using ML to automate exception correction.
• Coach and train the team to ensure understanding of the department's objectives and goals, awareness of set targets/requirements and regularly review their training needs.
• Review individual team members' performance and complete appraisals in accordance with employee performance appraisal procedures and time schedules.

Education

• First Degree in Electrical / Electronics, Computer Engineering or related discipline
• Certification in payment security, operations or clearing house (PIC DSS, CIPSP, CertPay etc) will be an added advantage. 
• Fluent in English 

Experience:

• 6 - 13 years experience which includes:
• 5 years of managing development teams.
• 5 years of managing high demand pipeline in Telecom environment.
• 7 years of direct software development experience in integration and writing of APIs. Very familiar with payment systems, and media and virtual Commerce. 
• Must have hands-on experience with Blockchain and NFT technologies. 

Method of Application