About the job
- The Manager, Information Management Systems would be responsible for data assurance, network management, end-user support, device management, security management, data center management, office/workplace management, risk management, and compliance.
Key Responsibilities:
Data Assurance:
- Develop and implement policies and processes to secure and protect customer data.
- Ensure compliance with data protection regulations and Avetiums data assurance policies.
- Oversee data backup and recovery management processes.
Network Management:
- Maintain an efficient and reliable internal network for a seamless user experience.
- Develop and implement network architecture best practices.
- Manage service providers to ensure value for money and quality service.
End User Support:
- Provide comprehensive support to Avetium staff, including on-site and remote assistance.
- Manage end-user support services for network, software, and hardware.
Device Management:
- Safeguard and maintain all Avetium devices.
- Oversee Avetium devices at Avetium locations and client sites.
- Account for and budget device usage, optimizing cost where possible.
Server Deployment and Configuration:
- Install, configure, and deploy servers, both physical and virtual, based on project requirements.
- Optimize server hardware and software settings to ensure maximum performance and reliability.
Server Monitoring and Maintenance:
- Continuously monitor server performance and resource utilization.
- Perform routine maintenance tasks, such as software updates, patch management, and system backups.
Data Center Management:
- Ensure effective management of data centers, including infrastructure, security, and compliance.
- Optimize the management of Avetiums data centers in terms of performance, availability, scalability, and cost efficiency.
Office/Workplace Management:
- Manage Avetiums email systems, domains, and workplace applications for optimal efficiency and productivity.
Security/Risk Management:
- Implement risk intervention strategies to ensure compliance with industry best practices and regulations.
- Safeguard Avetiums certifications and regulatory frameworks.
Compliance:
- Lead compliance reviews, certifications, and accreditations, such as ISO27001, Cyber Essentials, GDPR, NDPR, HIPAA, PCI-DSS, etc.
- Implement the ISO 27001 framework and Information Security Management System (ISMS).
Qualifications:
- Bachelors degree in Information Technology, Computer Science, or a related field.
- Relevant professional certifications (e.g., CISSP, CISM, or ISO 27001 Lead Implementer).
- Proven experience in information management, network management, and data center operations.
- Strong knowledge of data protection regulations (e.g., GDPR, NDPR) and industry standards.
- Excellent leadership, communication, and project management skills.
Method of Application
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