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Manager, Internal Communications at IHS Towers

IHS TowersLagos, Nigeria Digital Marketing
Full Time
For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business and consumer demand for mobile and data. We are the partner of choice for Africa’s and the world’s leading network operators because they demand the widest reach and highest reliability for their customers, and the highest standards of governance and operational excellence for themselves. Our long-term contracts and strong sustainable cash flows mean IHS is a unique, low risk entry point for investment in Africa. Over the last four years, IHS has brought over US$5 billion of investment to the continent. Our belief is that the future economic and social development of Africa will be exponentially accelerated by mobile connectivity, and our team of over 1,000 engineers in five countries is focused on making this happen. We are committed to developing our people and the communities we serve, and to help people and businesses across the region build a powerful, prosperous future - by Africa and for Africa. IHS is Africa’s leading mobile infrastructure company. Founded in 2001 by an experienced team of engineers and business people, IHS serves clients responsibly in the building and managing of effective telecommunications infrastructure and by employing the highest quality people, services and equipment.

Job Description

  • Develop and execute the internal communications strategy for the organization, including key messaging, communication channels, and tactics.
  • Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations.
  • Ensure communication messaging and materials are high quality, accurate, appropriate, and integrated with company priorities, values, and brand guidelines.
  • Monitor and measure the effectiveness of internal communications to continuously improve internal communications strategy to reach and engage employees. Make recommendations for improvement based on feedback and data analysis.
  • Develop and maintain a content calendar to ensure that internal communications are timely and relevant.
  • Identify opportunities to promote employee engagement and help foster a positive company culture.
  • Assist with crisis communications, ensuring all employees are informed and up to date.
  • Maintain the company’s internal communication tools, ensuring they are up-to-date and user-friendly. Use internal tools as appropriate to maximize the company’s internal communication effectiveness and ensure consistent messaging, branding, and identity.
  • Coordinate internal events and other related initiatives.  
  • Provide daily updates of relevant press mentions to management and critical internal stakeholders.
  • Maintain brand consistency and messaging across all content channels.
  • Manage approved vendor/agency relationships.
  • Other duties as assigned by Associate Director, Corporate Communications.

Qualifications

  • Bachelor’s degree in journalism, English, communications, marketing, or a related field.
  • 8+ years of relevant communications experience in an Agency or corporate environment.
  • Demonstrated experience in planning, executing, and monitoring communications strategies.
  • Must be able to work effectively in a diverse and multi-cultural team.

Method of Application

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