Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria. We offer all our clients a wide range of personal & commercial banking products through over 180 branches spread across every state in Nigeria and our online banking platforms. We offer current, savings, and domiciliary accounts; personal loans, vehicle and asset finance; MasterCard debit cards, Visa credit cards; home loans; internet banking; small and medium scale enterprise (SME) loans and the award-winning *909# MobileMoney. We cater for both individuals and businesses through carefully designed retail and business banking products. We also offer self-service channels powered by sophisticated technology to bring convenient banking to customers. Our clients can also get custodial services through Stanbic Nominees Nigeria Limited, our custody arm and non-pension asset custodian, acting in a nominee capacity for clients’ transactions in securities and other investments. We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses.
About the job
- To drive the acquiring strategy of the Bank through innovative self-service channels (ATM, Bulk Note Acceptor {BNA} USSD, mobile and internet banking) management and initiatives.
Responsibilities
- Effective management of the Bank’s ATM, BNA, USSD, Mobile & Internet Banking channels by liaising with various stakeholders to achieve the set targets.
- Design & implement an effective channel monitoring and support structure that will ensure improved uptime of all self-service channel products.
- Design and Implement strategies to ensure effective sales of self-service Channel products (USSD, mobile & internet Banking).
- Ensure effective risk management and compliance to all governance processes / regulatory standards as they relate to all self-service channel products (ATM, BNA, USSD, mobile & internet banking).
- Deliver on the budgeted revenue and profitability goals on all self-service channels.
- Design and Implement an ATM, BNA deployment and activation strategy across branches and offsite locations nationwide.
- Ensure continuous development & enhancement of all Self-Service Channel products by collaborating & working closely with IT dept and IDEAS team.
- Design and Implement campaign and incentive strategies that will improve the adoption and usage of all Self-Service Channel products.
- Ensure periodic training of all stakeholders across the bank network to improve Self Service Channel product knowledge.
Qualifications
- Bachelor's degree in related field
- Certified Business Analyst Professional (CBAP). Data Analysis Certification. Project Management Certification, Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), Relevant Accounting Certification. will be an added advantage
- 7+ years' of experience in related industry
- Proficient in Microsoft Office suite
- 3-4 years Experience in Network Support. Systems Support, Business Analysis. Project Coordination / Management., ATM Support. Postilion/ FEP Support , Internet, Mobile Banking Support, ATM Deployment. and ATM Implementation
Method of Application
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