TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need their talents and skills. Via TERAWORK, customers are provided with a wide pool of skills and services to draw from in getting their projects done, while talents have a platform to reach more customers, earn income and grow their businesses. With an office in Lekki, Lagos Nigeria, TERAWORK connects customers with talented Freelancers, Service Providers or Sellers from all parts of the world, using a safe and secure system that guarantees fulfillment, security, and value for money.
Job Purpose:
- The Unit focus on ensuring Institutions, merchants, & Billers are efficiently onboarded/setup on the company's Payment channels with no errors.
Key Responsibilities:
- Set up the Institutions' profile on Company's Payment Platform ( Payment Gateway & switches ) to include setup of merchant, Fees,MCC, merchant's account...
- Set up Biller's profile on Company's Billers Aggregation Platform to include setup of Institution, Biller slugs, Biller settlement account, Fees..
- Review merchants onboarding form and contract before they are set up.
- Update fees on merchants’ accounts in line with merchants’ contracts and as advised by the sales & Legal Team, upon management approval
- Ensure that the right MCC is assigned to each merchant and make updates where necessary.
- Liaise with the product and Engineering teams to escalate technical issues and ensure prompt and complete resolution.
- Support the UAT of all applications to be deployed.
- Provide technical support to merhants on Skype during integration of the Company's payments channels/platforms.
Requirements
- Minimum of a bachelor’s degree in computer science or any related field, or equivalent experience.
- At least three (3) years of related experience is required, preferably in a Fintech environment.
Method of Application
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