SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and are capable of manufacturing all kinds of cards including highly complex Polycarbonate Cards.
Competencies & Skills
- Excellent communication skills
- Strong Communication Skills. Must be articulate.
- Strong Communication Skills. Must be articulate
- Above average networking Skills.
- Excellent Analytical Skills.
- Excellent presentation Skills – written, graphics
- Relationship building skills.
- Must have a good grasp of the industry and the local environment.
- Ability to conceptualize ideas, evaluate ideas objectively from a market and financial standpoint
Educational & Professional Requirements
- A bachelor’s degree in Computer Science or equivalent in IT
- Demonstrate knowledge of computer usage proficiency.
- Minimum of 3-4 year wok experience in IT related field.
- CompTIA Network+, CISSP, Azure Network Engineer Associate, CCNA, RHCE, Relevant qualifications and certifications
Role Responsibilities:
- Ensure that the network architecture of the company is maintained functional and secured with minimum downtime (only 2%).
- Maintain log of all ISP throughput and report same on a monthly basis.
- Keep logs of client connection complaints comprising; Time of complaint, Time of resolution, duration, reason, resolution and monetary implication for company.
- Develop and maintain system for billing ISPs for lost revenue traceable to link outages.
- Determine minimum acceptable notice for service outages. Communicate planned outages to staff.
- Determine and implement (with consultant) work-around with redundant link to eliminate service outages.
- Ensure that customers can connect to and send their personalization files effectively and securely.
- Manage all the company’s systems; ensuring they all are in good working condition (Apply Operating system patches regularly, also Install and ensure regular update for antivirus.)Educate users and report careless usage of systems and internet service in accordance the internet usage policy. Resolve customers’ complaints regarding file transfer in a timely manner.
- Maintenance of all network devices (Apply necessary application patches when released by the manufacturer.).
- Liaising with our network consultants to ensure timely delivery and quality services at the best price.
- Ensure that the internal systems and network in the plant area is maintained as per Visa and MasterCard standards.
- Manage all of the company’s printers (ensure that all printers are in good working conditions always),Scanners, Photocopiers, and projectors.
- Establish and maintain strong working relationships with internal and external customers.
- Keep and maintain an up-to-date database of all external customers and partners comprising corresponsive details and job title of all our technical contacts.
- Look out for relevant training for department.
- Continually seek out new ways of improving the company’s operations.
Method of Application
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