ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.
Purpose of the Job
Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.
Expected Key Results
- Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX network as well as for enterprise customers as per agreed set standards and SLAs.
- Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.
- Recommend areas of improvements, product enhancements including new platforms, features and services that meet present and future needs of the voice communications business.
- Offer pre-sales support and provide accompanying proposals and design documents with the most optimal and cost effective solutions that meets the business objectives.
- Provide remote and occasional on-site support for all enterprise network deployments where required.
Educational Qualifications
- Bachelor’s Degree in Computer Engineering, Electrical and Electronics Engineering or any IT related degree. (2.2/ Upper Credit Minimum)
Functional Skills
- At least 1 year experience within the telecoms space as a Network/Communications Engineer
- A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
- A good grasp of technical (wireless & wireline) installations and willingness to learn more
- Practical Experience with Network Connectivity Devices (Routers & Switches)
- Experience with LAN/WAN Network Design and Configuration
- Good working knowledge of Microsoft Office Suite [including MS Project & Visio]
Work Experience
- At least 4 years in telecommunications industry
Other Requirements
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
Method of Application
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