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Network / Hardware Support Staff at Terawork

TeraworkLagos, Nigeria Networking and Tech Support
Full Time
TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need their talents and skills. Via TERAWORK, customers are provided with a wide pool of skills and services to draw from in getting their projects done, while talents have a platform to reach more customers, earn income and grow their businesses. With an office in Lekki, Lagos Nigeria, TERAWORK connects customers with talented Freelancers, Service Providers or Sellers from all parts of the world, using a safe and secure system that guarantees fulfillment, security, and value for money.

Key Responsibilities:

  • Provide support for general hardware and network issues.
  • Configure and share network resources, including printers.
  • Perform crimping of RJ45 and RJ11 cables.
  • Install and repair operating systems.
  • Administer, install, troubleshoot, and repair Microsoft Office Suite – Office 365.
  • Configure routers and switches.
  • Demonstrate knowledge of virtual servers, including VMware, Hypervisor, and cloud servers.
  • Troubleshoot and repair desktop and laptop systems.
  • Configure and troubleshoot mail servers, including Outlook and Webmail.
  • Set up and administer virtual meetings using Teams, Zoom, and other virtual meeting platforms.
  • Knowledge of Firewall Gateway, e.g., Checkpoint Firewall, and provide support as needed.

Requirements:

  • Bachelor's or HND degree in Computer Science, Computer Engineering, Software
  • Engineering, or a related field.
  • Minimum of 3 years of relevant working experience.
  • Certification in CCNA or A+ will be an added advantage.
  • Strong problem-solving and analytical skills.
  • Effective communication and collaboration within a team environment.
  • Detail-oriented with a commitment to providing high-quality support.
  • Ability to work independently and meet project deadlines.
  • Continuous learning and adaptation to new technologies.

Method of Application

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