Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria. The consortium has the Korean Electric Power Corporation (KEPCO) which generates about 84,000MW in capacity and has a global efficiency record of a maximum down time period of slightly above three minutes annually as technical partners. This partnership has positioned IE to effectively drive its commitment to deliver efficient and sustainable power supply through investments in new technology, infrastructure upgrade and human capital development. Ikeja Electric has over 600,000 customers who the company is committed to serve with a New Spirit, New Drive and New Energy. This resolve continues to elicit a passion for service excellence and new thinking on how to empower lives and businesses across the IE network.
Job Summary
- Responsible for measuring technical performance, analyzing technical/commercial operation performance, and submitting same for management decision making.
- Drive non- operations performance by tracking strategic technical performance metrics, weekly, Monthly, quarterly and annually
- Assist to prepare and coordinate daily/Monthly performance session for technical group.
- Generate periodic reports, departmental performance statistics across all touch points to inform management decision.
- Partner with the cross functional teams in delivering stable and highly reliable reporting platforms.
- Assist to manage and develop KPIs, Targets and sensitization sessions.
- Ensure that data and statistical models are readily available on request for management decision making.
- Develop a broader Monthly Performance Reviews for the business (Technical side)
- Assists develop and analyze performance models for various technical units.
- Responsible for data spooling, validation and cleansing with a view of presenting reliable data for optimal analysis.
- Generate standard or custom reports as well as carrying out data analysis for review by executives, managers, regulatory bodies, and other stakeholders.
- Assist to monitor Performance-related intervention management (PIP) Develop Technical metrics to drive operational performance
Method of Application
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