Our primary objective is to meet both the needs of our client and to exceed their expectations. We offer a broad range of services, tailored to our client specification with full confidentiality.
Summary
- The position holder will develop and maintain the front and backend of the platform(s).
- S/he will manage and oversee the operational and technical functionalities of the platform(s) and provide technical support to customers and address any issues related to the platform(s) functionalities.
Responsibilities
- Oversee the day-to-day operation of the platform(s)
- Ensure platform stability, security, and scalability through regular monitoring and maintenance
- Collaborate with the development team to identify and implement improvements to the platform(s)
- Work closely with the customer success team to troubleshoot and resolve any platform-related issues for our customers
- Plan, implement, manage, monitor and upgrade the platform where necessary.
- Review and approve user registrations, payments and user features on the platform
- Update platform layout, using CSS and JavaScript regularly.
- Conduct content audits to eliminate irrelevant, redundant and/or duplicate information.
- Create appropriate website content aligned to the platform's strategy.
- Ensure website quality and efficiency by conducting regular test plans
- Collaborate with all staff and management to ensure that the platform aligns with brand strategy and meets the global standards.
- Work alongside Digital Content Coordinator to create strategies to grow subscriber base and web traffic metrics.
- Ensure full compliance on the platform with all laws and regulations especially data protection laws.
- Keep up-to-date with industry best practice and monitor competitor platforms.
- Any other related tasks as assigned by Manager
Educational Requirements
- Bachelor's degree in computer science or a related any field of study
- Certification in any product/project management methodology
Knowledge, Skills & Experience
- Minimum of 8 years relevant experience in product/platform management, with a focus on Human Resource management software or related softwares
- Ability to use Wordpress, CSS, Javascript and PHP
- Strong understanding of platform architecture and infrastructure
- Experience with cloud-based platforms and technologies
- Strong problem-solving, analytical and business analysis skills
- Experience with Scurm, ITIL and/or DevOps methodologies
Method of Application
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