Presales Specialist at eRecruiter Nigeria

eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that revolves around Talent. From acquisition to testing return on investment (ROI) on talent and everything in between. Our goal is to re-define the Nigerian recruitment industry. In the last two years eRecruiter Nigeria has evolved to become a strong recruitment consulting brand in Nigeria. We have successfully expanded our operations to different practice areas. These practices cover various sectors: Financial Services, Oil & Gas and Power, FMCG, Hospitality and Retail, Professional Services and Construction. Each practice is supported by a cloud-based applicant tracking system (ATS) enabling consultants, wherever they are in the world, to access the same information. This way, our efficiency as a business is unparalleled. Also our approach of developing strong relationships with top professionals, each practice area is able to specialise in identifying and supplying high quality, hard-to-find, local and international candidates to our clients. Our Capabilities: Contingency Recruitment Executive Search Contract/Interim Managed Services Recruitment Training Recruitment Strategy Design Recruitment Benchmarking International Recruitment

Job Overview

• The Presales Specialist plays a crucial role in the sales process by collaborating with the sales team and clients to understand their needs, propose tailored solutions and support the sales effort through technical expertise and product knowledge. The role requires a blend of technical skills, communication abilities and business acumen to effectively engage with customers and drive successful outcomes.

Key Responsibilities

Client Engagement

• Collaborate with the sales team to understand client requirements, challenges and objectives.
• Conduct client meetings, presentations and demonstrations to showcase product features and benefits.
• Act as a trusted advisor to clients, providing technical expertise and insights to help them make informed decisions.

Solution Development

• Analyze client needs and propose customized solutions that address their business requirements and objectives.
• Work closely with the product development team to understand product capabilities, features and roadmap.
• Develop and present solution proposals, including technical specifications, pricing and implementation plans.

Technical Support

• Provide pre-sales technical support to sales representatives and clients,including product demonstrations, technical documentation and solution architecture design.
• Address client inquiries, concerns, and technical questions throughout the sales process, ensuring a clear understanding of product capabilities and value proposition.

Sales Enablement

• Collaborate with the marketing team to develop sales collateral, presentations, and case studies that highlight product benefits and use cases.
• Conduct training sessions for sales teams on product features, competitive positioning, and sales strategies.
• Stay informed about industry trends, competitor offerings, and market dynamics to effectively position products and differentiate from competitors.

Relationship Management

• Build and maintain strong relationships with clients, understanding their evolving needs and providing ongoing support and guidance.
• Act as a liaison between clients and internal teams, facilitating communication and ensuring smooth handover of projects from presales to the implementation phase.

Requirements and Qualification

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Proven experience of not less than 8 years in presales or technical sales roles within the IT industry.
• Strong technical background with knowledge of IT infrastructure, cloud solutions, software applications, and emerging technologies.
• Excellent communication skills, with the ability to articulate complex technical concepts in a clear and concise manner.
• Demonstrated ability to understand client needs, identify opportunities, and develop tailored solutions.
• Strong analytical and problem-solving skills, with attention to detail and accuracy.
• Ability to work collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Certification in relevant technologies or products (e.g., Cisco, Microsoft, AWS,Oracle, Fortinet etc) is a plus.

Method of Application

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