Product Owner at First Bank

First BankLagos, Nigeria Project Management

Full Time

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi. Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner. The Bank has been named "The Best Bank Brand in Nigeria” four times in a row - 2011, 2012, 2013, 2014 - by the globally renowned "The Banker Magazine” of the Financial Times Group; and "Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision "To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate "gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.

JOB OBJECTIVE(S)

Represent the customer to the development team
Drive the product management process from conceptualization to delivery
Translate product requirements to user stories
Manage and prioritize the product backlog

DUTIES & RESPONSIBILITIES

Work in an agile environment where you will collaborate with a squad of highly skilled tech team to ideate, prototype, iterate and develop our products
Translate ideas into strategy and features? and drive product development from start to finish
Maintain the product backlog, create feature descriptions to provide guidance to Engineering team, alongside facilitating refinement and planning sessions
Provide user stories to cross functional teams and define the business-driven acceptance criteria
Decompose, refine, and document high-level requirements into detail and abstract up from low-level requirements to a general understanding. Ensure customer needs are distinguished from the underlying true business needs
Develop user flow diagrams, and low-fidelity prototypes as part of product documentation
Identify areas for improving or updating our products based on thorough research and deep analysis
Define acceptance criteria and critical metrics that define the success of a technology solution, and continue to monitor throughout the production lifecycle
Facilitate Product Backlog Refinement sessions
Scope and prioritize activities based on business and customer impact
Build and implement product strategies consistent with company vision.
Retrieve and analyze feedback from customers? stakeholders and other teams to shape requirements? features and end products.
Collaborate with stakeholders/senior management to create product plans and roadmaps.
Supervise and support product managers and coordinate cross-functional teams.
Prepare and review product requirements documents (PRD).
Contribute to crafting and continuously fine-tuning our product management process

JOB REQUIREMENTS

Education

Minimum Education: First Degree in an IT related or other non-IT related discipline Experience
Minimum experience – 2 years relevant experience in electronic banking product development and support