Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants. PCL is a wholly owned Nigerian firm with offices in Lagos, Abuja and Johannesburg. Established in 1992, we offer an array of business and management consulting services to government and corporate organizations. Our focus is on creating and managing change in organizations by formulating and implementing customer focused strategies. Over the years, we have been engaged on a wide range of assignments principally to help clients realize projects, to improve efficiency and to build human capacity. We draw our competitive strength from collaborations with global partnership firms in Europe, North America and Africa. Our delivery skills reflect our highly competitive recruitment of bright, vibrant and experienced consultants whose competence we continuously enhance through intensive training in the use of our proprietary management tools and techniques
Overview:
As a Quality Assurance person within the Commercial Department of pcl., you will play a pivotal role in ensuring the accuracy, consistency, and high quality of all outgoing documents, including proposals, reports, newsletters, and advertisements. As part of a team, you will contribute to maintaining our firm's professional standards and enhancing client satisfaction through meticulous document review.
Key Responsibilities:
- Document Review: Thoroughly review all outgoing documents to ensure accuracy, consistency, and adherence to the firm's quality standards.
- Grammar and Style Checks: Conduct comprehensive grammar and style checks to maintain a polished and professional presentation in all client-facing materials.
- Content Verification: Verify the accuracy of content, ensuring that all information presented is factually correct, up-to-date, and aligned with the firm's messaging.
- Collaboration: Work closely with your team to share insights, best practices, and ensure a consistent approach to document review.
- Feedback and Improvement: Provide constructive feedback to document authors, suggesting improvements and offering guidance on maintaining quality standards.
- Version Control: Implement and manage version control systems to track document revisions and ensure the use of the latest and approved versions.
- Continuous Improvement: Participate in ongoing efforts to improve quality assurance processes, identifying opportunities for increased efficiency and effectiveness.
Qualifications:
- Bachelor's degree in English, Communications, Business, or a related field.
- 2-5 years Proven experience in quality assurance or document review, preferably in a professional services environment.
- Strong command of English grammar, punctuation, and writing style.
- Attention to detail and a meticulous approach to document review.
- Familiarity with document management systems and version control.
- Excellent communication and interpersonal skills.
Preferred Skills:
- Familiarity with management consulting terminology and practices.
- Experience using document review tools and software.
- Ability to work in a collaborative team environment.
- Strong organizational and multitasking abilities
Method of Application
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