Research/ Data Insight Analyst at First Bank

First BankLagos, Nigeria Data and Artificial Intelligence

Full Time

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi. Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner. The Bank has been named "The Best Bank Brand in Nigeria” four times in a row - 2011, 2012, 2013, 2014 - by the globally renowned "The Banker Magazine” of the Financial Times Group; and "Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision "To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate "gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.

DUTIES & RESPONSIBILITIES

Data analysis: Collect, clean, and analyze large datasets to identify trends, patterns, and insights.
Use statistical analysis techniques to interpret data and extract actionable insights.
Develop research plans, surveys, and experiments to answer business questions and test hypotheses.
Create reports, dashboards, and visualizations to communicate insights to stakeholders.
Identify and communicate actionable insights to inform business decisions.
Work with cross-functional teams to integrate data insights into business strategies.
Oversee data analytics tools and platforms, ensuring data quality and accuracy.
Stay up to date with industry trends and best practices in data analysis and research.
Respond to business questions and requests with data-driven insights.
Communicate complex data insights effectively to non-technical stakeholders.
Refine analytical processes and methods to increase efficiency and accuracy.
Assist in the development of business strategies and plans based on data analysis.
Continuously evaluate and refine analytical processes to improve efficiency and effectiveness.
Participate in meetings and presentations to share insights and recommendations with stakeholders.
Monitor Key performance indicators (KPIs) and track metrics to measure the effectiveness of strategies and initiatives