INTIMATE TOYS is a prestigious adult toys store based in Lagos, Nigeria with millions of satisfied customers. At INTIMATE TOYS, we have lots of products which include dildos, vibrators, male mastubators, etc We have the best products in the market and our prices are incomparable. We offer discreet buying and treat each order with a special dedication.We also offer the best quality consulting services that is why millions of our customers both in nigeria and in diaspora have rated us the best.
Duties and Responsibilities
- Communicate with customers via phone, email, and chat
- Receive phone calls and reply to messages
- Converse and convert customers through all our social media platforms including WhatsApp, Instagram, Twitter, Google My Business, and any other social platform we are present on.
- Attend to Walk-in and Online customers.
- Use pictures and videos of our products to convince customers
- Take pictures and videos of our products for marketing to customers
- Do presentation videos of products and how to use
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Receive and process customer orders
- Generate sales and close Transactions.
- Post on our social media accounts
- Act as the face of the company
- Readiness to learn.
- An energetic, happy, and playful personality is preferable
- Excellent communication and presentation skills
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Track record of over-achieving quota
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, organize, and prioritize work
- Proficiency in all social media platforms
- Proficiency in Microsoft Word, and Excel.
- Must reside in ikeja and its environ
Qualififcations
- At least 2 years of relevant work experience in customer service
- OND/HND/B.Sc in any discipline
Method of Application
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